Terms of service

Effective date: October 18, 2026

These Terms and Conditions govern your use of www.thesaltyherb.co and purchases from The Salty Herb. By accessing the website, creating an account, or placing an order, you agree to these Terms and our Privacy Policy, Shipping Policy, and Refund and Replacement Policy. If you do not agree, please do not use the website.

1. Eligibility

You must be legally able to enter into a binding agreement in your jurisdiction. If you are under the age of majority, you may use the website only with the involvement and permission of a parent or legal guardian.

2. Products and Information

The Salty Herb offers small-batch seasoning blends and related merchandise. We try to describe and photograph products accurately, but colors, packaging, texture, and other details may vary by screen, supplier, or batch. Product availability is not guaranteed, and we may modify or discontinue products without notice.

3. Orders, Payment, and Acceptance

Placing an order is an offer to purchase. We may accept, decline, or cancel an order for reasons such as inventory shortages, payment problems, suspected fraud, pricing or product-information errors, shipping restrictions, or legal requirements. If we cancel an order after payment has been collected, we will issue a refund for the canceled amount.

You agree to provide current, complete, and accurate billing, shipping, and account information. You authorize us and our payment providers to charge the selected payment method for the order total, including applicable taxes and shipping charges.

4. Pricing, Taxes, and Promotions

Prices are shown in U.S. dollars unless stated otherwise. Prices, promotions, and availability may change without notice. Discounts cannot be combined unless expressly stated. Taxes are charged where required by law. If a pricing error affects an order, we may contact you for approval of the corrected price or cancel and refund the affected item.

5. Shipping, Returns, and Replacements

Shipping and delivery are governed by our Shipping Policy. Returns, replacements, refunds, damaged orders, and cancellations are governed by our Refund and Replacement Policy. Those policies are incorporated into these Terms.

6. Ingredients, Food Safety, and Allergens

Ingredient and allergen information is provided on product pages and product packaging. Recipes, suppliers, and production information may change, so the product label is the most current source of information. Some products may contain, or may be produced in facilities that also handle, major food allergens. Cross-contact statements may vary by product.

Review the ingredient list and allergen statement for the specific product before use. If you have a food allergy or dietary concern, contact us before purchasing. Do not use a product if its packaging is open, damaged, leaking, or appears to have been tampered with.

Our products and website content are provided for culinary and general informational purposes. They are not medical advice and are not intended to diagnose, treat, cure, or prevent disease.

7. Acceptable Use

You may not misuse the website, interfere with its operation, attempt unauthorized access, introduce malicious code, violate another person's rights, use the website for unlawful purposes, or use automated methods to scrape or copy content except as permitted by law.

8. Intellectual Property

The Salty Herb name, logos, original product names, character artwork, photographs, graphics, and written content are owned by, licensed to, or used with permission by The Salty Herb and are protected by applicable intellectual-property laws. You may not reproduce, distribute, modify, or commercially use that content without written permission, except as allowed by law.

9. Reviews and User Content

If you submit a review, photograph, comment, or other content, you confirm that you have the right to share it and that it is accurate, lawful, and does not violate another person's rights. You grant The Salty Herb a nonexclusive, worldwide, royalty-free license to use, reproduce, and display that content in connection with the business, subject to applicable law and our Privacy Policy.

10. Third-Party Services and Links

The website may use or link to third-party services, including Shopify, payment processors, shipping carriers, and social platforms. Those services may have separate terms and privacy practices. We are not responsible for third-party websites or services that we do not control.

11. Disclaimers

Except for express commitments in these Terms or rights that cannot be excluded by law, the website and services are provided on an "as available" basis. We do not guarantee that the website will always be uninterrupted, secure, or error-free.

12. Limitation of Liability

To the fullest extent permitted by applicable law, The Salty Herb and its owners, employees, and agents will not be liable for indirect, incidental, special, or consequential damages arising from use of the website or products. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability arising from gross negligence, willful misconduct, personal injury, or violation of applicable consumer-protection law.

13. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where applicable consumer law requires otherwise.

14. Changes to These Terms

We may update these Terms to reflect changes in our services, business practices, or legal requirements. The revised Terms will be posted on the website with an updated effective date. Your continued use of the website after an update constitutes acceptance to the extent permitted by law.

15. Severability and Waiver

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect. A failure to enforce a provision is not a waiver of the right to enforce it later.

16. Contact

Questions about these Terms may be sent to mrs.goat@thesaltyherb.co.